If you purchase a product from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. We will not distribute or reproduce your information.
We ship using UPS ground. Orders generally ship out on the following business day, and we are committed to shipping within 3 business days. If an order is placed on a Friday the item(s) will be shipped on the following business day. Your tracking number will be emailed to the provided address at check out the day your item is shipped.
We do not do returns, only exchanges if item(s) available.Returned items must be in like-new condition – not worn or used. Please email us before hand about any exchange or problem with your order(s).
For any questions, discrepancies, or comments feel free to email matthewsmith[at]theyea.com